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12 Reasons Why Branding is Critical For Small Business Success

495-digital-branding

Branding is not just for large corporations with big budgets for marketing. Small businesses need branding for success in a world where concepts, services and products are often copied and used by competitors. A brand stands alone as the ultimate definition of a company, what it does and how customers feel about it.

Not convinced?

Here are 12 reasons why branding matters to small businesses.

1. Instant Recognition

A strong, consistent brand image often starts with a well-designed logo, making it easier for customers to remember, recognize and recommend you.

2. Competitive Advantage

Whether it is dependability, knowledge or friendliness, branding should emphasize a clear difference from the competition. Branding also helps a small business stand out by highlighting what it offers, which lets people know what to expect from it.

3. Brand Loyalty

Good branding will create customer loyalty and loyal customers will continue to support you through thick and thin. They will also spread a positive message to people they know.

4. Voice

The best brands have human characteristics, such as being quirky, fun or engaging. The target audience will connect more easily with a brand that appears to care about their needs and who they are as people.

5. Unity

A business’ brand connects products, logo, fonts, colors, voice, and everything else related to a business. If you’re able to unite and connect all of these components tightly, you’ll create a strong business.

6. Business Growth

Brands make it easier for a business to introduce a new product or service. Strong brands pave the way for your business growth. Once people trust a brand, you can easily add another product or service, or even get into a different area.

7. Consistency

Building a brand means being consistent about values. Everything the business does should exemplify its core concepts, including social media presence and even how it greets its customers when they call.

8. Asset Stability

Products might fail, companies are bought and sold, technologies change on a daily basis, but strong brands carry on through all these changes. Brands are the most sustainable asset of any organization.

9. Credibility

A quality logo will speak volumes about the business behind it. Building trust means looking the part.

10. Increased Value

People are always willing to pay more for a brand they recognize over a generic product with no proven track record. Having a brand elevates a product or service from ordinary to unique and valuable.

11. Size Perception

Even if a business is run out of a garage, a brand can make it seem bigger. This is important because if people knew the business was that small, they might not want to pay well for its offerings. Perception matters.

12. Revenue Through Word of Mouth

People will personally recommend a brand that they connect with emotionally. This builds trust and loyalty that often results in new customers. Free advertising is always the best kind.

Conclusion

Technology, the internet and social media create a great deal of noise in the current business climate. This is why it is crucial for a small business to build a focused brand and create a voice that cuts through the static. The process is challenging, exciting and brings priceless rewards. Contact 495 Digital today to discuss your project.

 

For Your Consideration or: How Netflix is Changing the Game Again

February is finally upon us, which means we are just weeks away from the Oscars. All nominees have been announced, and movie marketing goes into overdrive as studios attempt to convince Academy voters why their film should be walking away with one (or maybe 10) of the 24 statuettes, standing at 13.5 inches tall, weighing 8.5 lbs, and going by the name of Oscar. Studios spend huge amounts of money to promote their films, firstly to gain the nomination, and then for the final drive to persuade the voters to give their film the nod. Current estimates have studios spending upwards of $20 million on their Oscar promotional budget, but where is the money spent, who benefits from an Oscar win, and is the budget ultimately a worthy investment?

Swaying The Voters

With a promotional budget often higher than the cost of making the film in the first place, the studios attempt to swing voters in a number of ways

  • screening the film – clearly an important step, this currently takes the form of private screenings, mailing “for your consideration” preview DVDs, and VOD streaming links
  • direct marketing – studios will mail promotional materials, gifts, and anything that introduces some form of originality, directly to the voters’ residences. Cynics may call this bribing the voters. Cynics would be correct…
  • industry advertising – everything from billboards to magazines, industry websites to TV spots – anything to make the film visible wherever the voters go
  • PR – this is where things get juicy – not only do studios ensure that actors and directors involved in their film attend various galas, ceremonies, and award shows, but a large amount of money is paid to lobbyists to hound the press, and at times to cast negative assertions about other contending films

Who Benefits?

The Talent

One of the main beneficiaries of a film picking up Oscars is the talent being honored. Those nominated in the acting categories, directors, cinematographers etc all benefit enormously from winning an award, and all without lifting much of a finger when it comes to a budget spend. After already being paid, modestly or handsomely, to appear in a film, the studios’ push for Oscar nominations includes pushing for the talent involved to be considered. Winning an acting Oscar can mean a huge boost in the actor’s salary demands, especially for younger actors at the beginning of their careers who could see a large increase in what they are paid for future films – consider Jennifer Lawrence, with just an Oscar nomination for “Winter’s Bone” in 2010 where she was paid scale rate of $3000/week – she jumped to $250,000 for “X: First Class” (2011) the following year, $1 million for “The Hunger Games” (2012), and $10 million for “The Hunger Games: Catching Fire” (2013).

The Studio

Studios crave Oscars, probably second only to them craving money. Part of their craving Oscars is of course because it leads to more money. Oscar-winning movies that have limited releases in the November/December timeframe see a big upswing in ticket sales once they have those statuettes in hand, and even films that had a general release see spikes in their ticket sales, although maybe only to the tune of $2 million or so. One of the more unknown factors is how much winning the Oscar means to a studio moving forward with other productions. For smaller studios, taking home wins can be massively important, and push the studio to bigger and better futures, with bigger and better budgets. The likes of A24 and Blumhouse Productions have seen enormous growth in recent years as their films pique the interest of the major film festivals (Blumhouse’s “Get Out” won one of its 4 Oscar nominations last year, when Jordan Peele became the first African American to win the Oscar for Best Original Screenplay.) But for bigger studios, the Oscar effect can be hidden beneath their behemoth stature, so this certainly becomes an X-factor in the value of a win. And speaking of X-factors, we now have to consider the new kid on the block…

Netflix

Ohhhh how the industry does not know how to deal with the streaming giant. The 2019 Oscars sees the first ever Best Picture nomination for a Netflix film, in the glorious black and white form of Alfonso Cuarón’s, “Roma”. Oscar rules state that for a film to be eligible (except for the Best Foreign Language Film, Documentary Feature, Documentary Short Subject), a film must have played for seven consecutive days in the previous calendar year in a theater in Los Angeles, CA. This has ruled Netflix films out in the past, as their films have often been released solely streaming. Not one to want to sit in the background, Netflix released a number of its original films this year in theaters on limited release either before or at the same time they hit their streaming platform with Roma and The Ballad of Buster Scruggs picking up 13 of Netflix’s 15 nominations this year.

They also created history with Alfonso Cuarón becoming the first filmmaker to be nominated for Best Picture, Director, and Cinematography. “Roma” was also just the 5th film in Oscar history to be nominated in both the Best Picture category and Best Foreign Language Film – none of the previous films won Best Picture. If “Roma” does pull off the Best Picture win, it will be the first foreign language film to ever win the award.

Netflix has gone all in on the marketing of “Roma” in the hopes of winning a first Best Picture award for themselves (estimates of a $25 million advertising budget), but so have the other studios – so why are they getting their own section here? Well, it’s because their “is it worth it?” quandry is quite unique. Sure, there is the same benefit to the talent as mentioned above, and in many ways the benefit to the studios outlined is similar – but with one caveat; subscribers. Success for Netflix means not only everything listed above, but it also means they should see a huge spike in their new subscription base. People want to see Oscar films, and the easiest way to see one of the leading contenders is to subscribe to Netflix. While the effect on their subscriber base is yet to be seen, it isn’t difficult to see how their investment in “Roma” could produce a lucrative return. Netflix added 8.8 million global subscribers in Q4 2018 – if we take a modest Oscar spike of 25% in new subscribers for Q1, this would equate to at least an additional 2.2 million new subscribers or around $60 million in the quarter – a healthy return on their investment. This is, of course, a splash in the ocean when considering that in 2019, Netflix plans to spend $15 billion on its content, and will be very much back in the Oscar contention with original content like Martin Scorsese’s crime drama “The Irishman” starring Robert de Niro, and Steven Soderbergh’s “The Laundromat” with Meryl Streep and Gary Oldman.

Marketing Oscar films has always been big business in Hollywood, but as it has done in many other aspects of the industry, Netflix could be about to redefine the way forward, and in doing so give themselves yet another competitive advantage by making Oscar marketing a great investment, for one studio at least.

Removing The Marketing Blindfold Of Netflix’s Bird Box

On the third day of Christmas, my Netflix gave to me… something that it has never done before: it released “viewing figures” for a Netflix Original. On December 28th, Netflix announced on Twitter that 45,037,125 of their account holders watched Bird Box in its first 7 days of release. This is a staggering number when you consider that as of Q3 2018 Netflix had 137.1 million worldwide subscribers, meaning that 1/3 of all subscribers watched Bird Box in its first week.

Clearly a comparison to movie ticket sales is unfair as someone streaming a movie does not equate to someone willing to fork out $9.50 (approximate worldwide average ticket price), but it’s still interesting to note that this would represent a first week box office total of $427.8 million, which would put it $30 million higher than the all-time domestic opening week, held by Star Wars: The Force Awakens. This is an extraordinary success, especially when considering that anywhere up to an estimated 35% of users share their streaming passwords, and that more than one person could be sitting down watching the film, and it all adds up to some mind-blowing numbers.

While some may claim these account figures are dubiously high, the ratings company Nielsen has just backed up these claims, stating that Bird Box had an unduplicated audience of 26 million viewers in its first week (Nielsen measures USA viewing figures only, and with 58 million domestic subscribers, these figures easily match up with the 1/3 of all account holders claim). On its opening day, Nielsen calculated that Bird Box had 3.5 million viewers, which is actually considerably lower than last year’s Will Smith-driven, Bright which managed 5.4 million viewers, but then tapered off only hitting 20 million by the end of its first week.
                                    Credit: Nielsen

In fact, Bird Box was consistently watched by close to 4 million viewers every day for the first 10 days, whereas Bright rapidly declined in viewing figures, down to a little over a million on day 10. This comparison gives us an insight into how Bird Box might have pulled this off, so let’s examine what it takes to create such a success.

Star Power

What did Bird Box have that Bright did not? They both had considerable star power with Sandra Bullock driving the Bird Box machine, and Will Smith leading the way with Bright.

Credit: Netflix

While star power doesn’t hurt a film, it is by no means essential – take another Netflix hit sensation, Stranger Things, to demonstrate that – very little star power, but huge viewership (according to Nielsen, Stranger Things season 2 is the only Netflix Original with a higher unduplicated audience than Bird Box). Star power certainly didn’t hurt either film in drawing viewers to watch on day 1, but does not explain fully why Bird Box succeeded.

Make A Good Movie

Bright, directed by David Ayer (Suicide Squad, Fury) was not well received by critics, managing just 25% positive reviews on Rotten Tomatoes, although viewers seemed to not be so harsh, evidenced by its 6.3/10 average score on IMDb.com.

While Susanne Bier’s Bird Box was certainly more warmly received by critics (63% on Rotten Tomatoes), it only slightly out-paced Bright in terms of the general public (6.7/10 on IMDb). Decent ratings from critics and word of mouth certainly helped Bird Box, but again does not really crack the surface of this smash hit.

Imagery – That Blindfold And Beyond

The seed that seemed to spawn the viral hit that is Bird Box begins with its imagery, and within that, the blindfold. The single promotional images of Bird Box were striking and intriguing – whether it was Sandra Bullock in a river with a child, or in a forest, or a boat – the colors were drained (aka “we’re watching a dystopian movie!”), and everyone was blindfolded (aka “ok, now we’re intrigued!”).

Credit: Netflix

Yes, they plugged these images everywhere – the opening page of Netflix whenever it was launched, billboards, magazines, Times Square – you name it, they advertised there. So Bird Box was not without a huge marketing budget, but then neither was Bright, and that didn’t come close to achieving the success of Bird Box. And so we come back to that image, and the internet takes over…

The Power Of The Meme

Those beautifully striking blindfolded images happened to also be a meme goldmine. Twitter, Facebook, and Instagram blew up with Bird Box memes, and the viral sensation had begun.

Seeing memes about a movie or show that you haven’t seen, that also contains intriguing imagery, drove more and more people to stream the movie, and led to more and more memes. Rumors also started flying that Netflix themselves planted many of the memes, something they deny, but whether they did or didn’t, the ability of such a medium to go viral cannot be understated. The sensation even moved over to the world of the “Internet challenge” – the Bird Box Challenge had internet users videoing themselves doing daily tasks, but blindfolded – what could go wrong? After seeing this, including people driving cars blindfolded, Netflix felt compelled to post a warning for fans of the movie not to perform dangerous tasks while doing the challenge, probably more to attempt to cover their backs than to put any halt on the spread of the viral sensation that was taking place before them.

While it is tricky to identify the precise reason why Bird Box, an averagely reviewed movie, was such a success for Netflix, it is quite clear that the internet streaming giant’s willingness to embrace all forms of social media, combined with an understanding of the visual strengths of the movie they had under their belt and how to put it in front of every subscriber, and of course a huge advertising budget, all played a part in the movie being seen by a record-breaking number of viewers.